Aviso de cookies

ERPPDWebDirect Cookie Notice
Effective Date: April 2018
This Cookie Notice applies to www.drachenhaus.ro owned and operated by Drachenhaus and describes how we use personal data collected through Cookies and other techniques including pixels ('Cookies') on our website www.drachenhaus.ro ('Site').
Data Collection
When entering the Site or viewing our targeted advertisements, we automatically collect data using Cookies.
The types of information that we collect through Cookies include IP address; device ID; viewed pages; browsing information; browser type; operating system; internet service provider; timestamp; the referring URL; and location data depending on the device you use.
More information on Cookies: Cookies are small bits of electronic information that a website sends to a visitor’s browser and are stored on the visitor’s hard drive. We place Cookies on your computer if you visit our website. If you are concerned about having Cookies on your device, you can set your browser to refuse all Cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete Cookies from your device. However, if you choose to block or delete Cookies, certain features of the websites you visit may not operate correctly.
More information on pixel tags: Pixels (also known as 'web beacons' or 'clear gifs') are electronic files that usually consist of a single-pixel image and can be embedded in a web page or in an email to send information, such as a newsletter. We may use pixels to place or recognise a Cookie on your device if you use our services.
Third-party Cookies: We allow certain third parties to place Cookies. If you have questions about which Cookies are used and which parties place such Cookies, please contact us using the contact details set out below.
Processing Purposes
We use your information, including personal data, collected through Cookies for the following purposes:
A. Provide usage of our Site: We use information that we collect through Cookies to allow you to use the Site. It is our legitimate business interest to use Cookies for this purpose.
B. Perform analytics as to the use of our services: We use information that we collect through Cookies to analyse how our Site is used and to prepare reports on the use of our Site. We also use Cookies to keep track of your use of the Site, and to improve your user experience and the quality of the Site. It is our legitimate business interest to use Cookies for these purposes.
C. Providing targeted advertisements: We use information that we collect through Cookies to pursue our legitimate interests by providing targeted advertising. Where necessary, we will obtain prior consent before Cookies are placed for this purpose. If consent is given, you can withdraw it at all times. Moreover, you can object to our processing of your personal data for advertising purposes at all times.
D. Market research: We use information that we collect through Cookies to pursue our legitimate interests to engage in market research (such as the analysis of market segmentation or trends, preferences and behaviours, research about products or services, or the effectiveness of marketing or advertising) or product development (such as the analysis of the characteristics of a market segment or group of customers or the performance of our Site, in order to improve our Site).
If you wish to opt-out of the use of Cookies described in this section and no opt-out mechanism is available to you directly (for instance in your browser settings), please contact contact@drachenhaus.ro.
Data Sharing
• BookingSuite: Your personal data may be shared with BookingSuite B.V. located at Herengracht 597, 1017 CE Amsterdam, the Netherlands, the company which operates the website suite.booking.com.
• Sharing with third-parties: We share your personal data with third parties as permitted by law and as described below, such as service providers acting on our behalf. We do not sell or rent your personal data.
• Competent authorities: We disclose personal data to law enforcement and other governmental authorities insofar as it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud.
Data Retention
There is a difference between session Cookies and permanent Cookies. Session Cookies only exist until you close your browser. Permanent Cookies have a longer lifespan and are not automatically deleted once you close your browser. We strive to serve Cookies or allow the serving of Cookies with a maximum lifespan of 5 years. Only in exceptional circumstances, such as for security purposes (such as fraud detection) and where absolutely necessary, will a Cookie have a longer lifespan. If you have questions about specific retention periods, please contact us via the contact details included below.
Questions or Complaints
If you have questions or concerns about our processing of your personal data, or if you wish to exercise any of the rights you have under this notice, you are welcome to contact us via contact@drachenhaus.ro. You may also contact your local data protection authority with questions and complaints.
Changes to the Notice
Just as our business changes constantly, this Cookie Notice will also change from time to time. If you want to see changes made to this Cookie Notice from time to time, we invite you to access this Cookie Notice to see the changes.

GDPR

This is the statement of how DRACHENHAUS, operated by DH BUILDINGS SRL, Brasov, RO38618484, registration number J8/3336/2017, Nicolae Balcescu 12, cam 3, ap. 11, applies the data protection principles to data processed on this website. It is provided to fulfill our obligations under the General Data Protection Regulation (GDPR), which requires greater transparency with regard to your personal information, and which gives you greater control over how we use it.
Throughout this privacy statement, “we”, “us”, “our” and “ours” refer to DRACHENHAUS and DH Buildings SRL.
We fully respect your right to privacy, any personal information, which you volunteer to us will be treated with the highest standards of security and confidentiality.

We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. This statement outlines how we protect and manage your personal data. Please also read our Cookie Statement, which tells you how we use cookies. 
By using any of our products or services and/or by agreeing to this Statement, e.g. in the context of registering for any of our products or services, you understand and acknowledge that we will collect and use personal information as described in this Privacy Statement.

If you have any questions about how your information is gathered, stored, shared or used, please contact us at contact@drachenhaus.ro. You have a number of rights in relation to your information, including the right to object to the processing of your personal information for direct marketing or where the legal basis for our use of your data is our legitimate business interests.
To ensure that the personal information we hold on you is accurate and up-to-date, please inform us of any relevant change to your contact details.

As we might amend this page from time to time, we encourage you to visit our Privacy Statement page regularly.
As defined in GDPR, personal information is “any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier”. It is information that identifies you as an individual or relates to an identifiable individual.

We may collect various personal information which you provided us with:
Contact information, including: title, name, postal and email address and phone/mobile number.
Information about your preferences for your stay.
Meeting and event specifications (if you plan an event with us).
Transaction information, including payment and reservation information and booking details.
Business information from our corporate customers, including job title, employer details (company name and business postal address) as well as booking type preferences.
Purchase history; like hotels that you have stayed in, the dates of your stay and other indicated preferences.
Guest feedback.

The term “sensitive information” called in GDPR “special categories of personal data”, refers to information related to your physical or mental health, racial or ethnic origin, political opinions, religious or other beliefs, your sexual life, genetic data, biometric data (if used to identify an individual) or trade union membership.
In general, we do not collect sensitive information unless you volunteer it. We may use health information provided by you to meet your particular needs during your stay. For example such as any mobility restrictions or specific meal preferences, allergies.

We collect information about your internet activity using the technology known as cookies, which can often be controlled through internet browsers. For detailed information on the cookies we use and the purposes for which we use them, see our Cookies Policy.

With your permission, we may collect certain information, like your IP address, or browser, and information about your computer’s operating system, application version, language settings and clickstream data which shows the traffic of your visit around this website (for example pages accessed and documents downloaded). We also collect the previous website address from which you reached us and the domain name used (for example .i.e., .com, .org, .net) If you’re using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details.

If you see our marketing ads on different websites. This is because we may show adverts we think will be of interest to you based on your activity on our site such as visiting certain pages or special offers through our advertising partners. Read more about this in our Cookies Policy. Our advertising partners include Google and, using the Google Display Network and in compliance with their strict advertiser policies, adverts can appear on third party sites.
We do not administer bookings from children under 18 years old and we do not knowingly collect their personal information. As a parent or legal guardian, you should not allow your children to submit their personal information without your permission.
In situations when you:
- Stay with other guests whose details you may provide as part of the reservation;
- Make a reservation on behalf of someone else;
- Purchase our gift card with the delivery service to another recipient than related to you;
You should only provide us with information about other people if you have their permission to do so. It’s your responsibility to ensure that the other person is aware that you have done so and that this individual has accepted that we use their personal information as outlined in our Privacy Statement.
We use your personal information for various purposes:
1. To provide our products and services to you and perform our contract with you, we use your information in certain cases, such as:
 Bookings
We use your personal information to administer your booking. If the required personal data is not provided, we will not be able to administer your booking. When you make a reservation with us, we will send a booking confirmation by email. On occasion, we may get in touch with you by email or by phone with information related to your stay, meeting or event. This is to respond and handle requests you have made or to assist you and provide you with other relevant information.
Online Services
As you make enquiries and engage with us, information is gathered about you. In order to assist you and provide with relevant information, we may process your personal information when you communicate with us using our website, via online chat, contact us or enquiry form or externally via social media to question us or inform us of any requests or preferences you may have.
Direct Marketing
Communication. We also use your contact information to send marketing communication about our products and services, as permitted by law (Privacy and Electronic Communications Regulations which regulates our marketing activities).
There may be other times when we get in touch by post, by phone or by texting you, depending on the contact information you share with us.
We also send you an email related to your upcoming stay, such as how to contact us, and information that we feel might be useful to you in planning or getting the best out of your stay with us. You may opt-out from marketing communication at any time by clicking the relevant link in the e-mail message or contacting the marketing department at  contact@drachenhaus.ro 
Guest Review. We may use your contact information to invite you to write a review after your stay, which may ask for information about the property, the surrounding areas, and the destination. If you don’t want your name to show with your review, you can be displayed anonymously.
By completing a guest review, you’re agreeing that it can be displayed on, for example, our websites, in our social media accounts; to inform other travellers about the quality and services.
To provide our products and services to you and perform our contract with you, we collect data about you from other source:
We may also collect your personal information from other sources, third parties. We may then combine this information with information that was given to us and information we collect about you. This may include information from your travel agent, online companies who’s websites allow you to book various travel services (e.g. Booking.com, Expedia) and other partners. We may use this information for the purposes described in this Privacy Statement.
To manage our business for our legitimate interests
“Legitimate Interests” means the interests of our company in conducting and managing our business to enable us to give you the best service and products. For example, we have an interest in making sure our marketing is relevant to you, so we may process your information to send you email marketing that is tailored to your previous stay(s).
Whenever we process data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of these rights. You have the right to object to this processing if you wish, and if you wish to do so please email contact@drachenhaus.ro. Please bear in mind that if you object this may affect our ability to carry out below tasks for your benefit.
If you have provided us with your email address at some point over the past 12 months, using this email and Facebook we might target you or an audience with a similar interests with relevant offers, which might be of a value.When you